Shipping policy

Shipping Policy

At The Rad Gem Co., we are committed to delivering your orders quickly and securely. Please review the details of our shipping policy below:

  • Processing Times: Orders are processed within 1–3 business days. Custom and made-to-order pieces may take longer; these timeframes will be noted on the product page.
  • Shipping Methods: We offer standard and expedited shipping through trusted carriers. Options and fees will be displayed at checkout.
  • Estimated Delivery Times:
    • Standard Shipping: 5–7 business days.
    • Expedited Shipping: 2–3 business days.
  • Shipping Costs:
    • Free standard shipping for orders over $50.
    • Standard shipping fees apply for orders under $50.
  • International Shipping: We ship to select international locations. Customers are responsible for any customs duties or taxes required by their country.
  • Tracking Information: Once your order ships, you will receive an email with a tracking number to monitor your package.
  • Shipping Restrictions: We do not ship to P.O. boxes or APO/FPO addresses.

If you have any questions or need assistance with your shipment, please contact us at support@theradgem.com.